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Should you for any reason wish to return your order (or part of your order) please email us to customerservice@plastica.pt within 15 days of purchasing stating the following:


• Your Order Number.
• Whether you would like a refund or an exchange - if you wish to exchange please tell us what product, size and colour you would like. If no information is provided we will assume you would like a refund.

After this e-mail, return us the product in original conditions (package included) for the next address:

Plastica Online Shop
Apartado 295 EC Marrazes
2416 Leiria

We also advise you get a proof of postage and keep this until your return has been processed.

Sorry, we cannot offer a refund on postage for returns however do not charge for re-dispatches.

Please note: If you are returning your order from outside of the European Union, we cannot be held responsible for clearance customs issues. Any charges will need to be paid for by the customer.